Signing in

You reach Modulix in a web browser at the address your administrator gives you. This page explains how to get in for the first time, how to get back in when you forget your password, and how to move between the organizations you belong to.

Key concepts

• Account: your email address and password. One account can belong to several organizations.
• Organization: a company or team that uses Modulix. Each organization has its own data, modules, roles and settings, and you see one organization at a time.
• Invitation: an email that gives you access to an organization. You join by accepting it.

Sign in

1. Open the Modulix address in your browser. The Welcome back page opens.
2. Enter your Email and Password.
3. Select Sign in.

Modulix opens the organization you used last in this browser. If this is your first visit, it opens the first of your organizations in alphabetical order.

The sign-in page.

You stay signed in when you reload the page or come back later in the same browser. To end your session, open the menu with your name at the bottom of the sidebar and select Log out.

If you cannot sign in

Message	What it means
Invalid email or password	The email or the password is wrong. Check both, or reset your password.
Account disabled	Your account was deactivated. Ask an administrator of your organization.
No organization yet	You signed in, but your account is not a member of any organization. Ask an administrator to invite you.

note

If an administrator suspended or deactivated your access to one organization, that organization no longer appears for you. You can still sign in and use your other organizations.

Reset a forgotten password

1. On the sign-in page, select Forgot your password?
2. Enter your Email and select Send the link.
3. Modulix shows "If an account uses your email, a link is on its way." Open the email and select its link.
4. On the Choose a new password page, enter the New password (at least 8 characters) and type it again in Repeat the password.
5. Select Save the password, then select Back to sign-in and sign in with the new password.

Good to know:

• The link works once and expires after 60 minutes (your administrator can change this). Asking for a new link makes the previous one stop working.
• Saving a new password signs you out on every device and browser.
• For security, Modulix shows the same message whether or not an account uses the email you typed. If no email arrives, check your spam folder and the address you typed.

Message on the reset page	What to do
This link has expired. Ask for a new one.	Start again from Forgot your password?
This link is not valid anymore. Ask for a new one.	The link was already used, or a newer one was sent. Use the latest email, or ask for a new link.
This link is incomplete. Open the link from the email again.	The address was cut when you copied it. Select the link in the email instead.

To change a password you still know, use your profile instead. See Profile and preferences.

Accept an invitation

When an administrator invites you, you receive an email with a link to join their organization.

1. Select the link in the invitation email. The Join organization page opens and says who invited you and with which email address.

2. If you are new to Modulix, enter Your name and Choose a password (at least 8 characters).

   If you already have a Modulix account with this email, the page says "You already have an account: accepting adds organization to it." You do not need to choose a password.

3. Select Accept and join.

You are signed in and the organization's dashboard opens.

Accepting an invitation as a new user.

Invitations expire after 7 days unless your administrator changed this. If the page says "This invitation has expired. Ask for a new one." or "This invitation is not valid anymore. Ask for a new one.", ask the person who invited you to resend it. Each new invitation replaces the previous link.

Create a workspace (sign-up)

Some Modulix servers let anyone create an account and a new organization. When sign-up is open, the sign-in page shows New here? Create an account.

1. On the sign-in page, select Create an account. The Create your workspace page opens.
2. Enter your Name, Email and Password (at least 8 characters).
3. Enter the Organization name, for example your company's name.
4. Select Create account.

Modulix creates your account and the organization, makes you its Owner (you have every permission) and opens the dashboard. Next, enable the modules you need and invite your team. See Modules and Users and invitations.

If the page says "Sign-up is not open on this server. Ask an administrator for an invitation.", the server does not allow sign-up: ask an administrator of your organization to invite you. If it says "An account already uses this email. Sign in instead.", sign in with that email, or reset its password.

Switch organization

If you belong to several organizations, you choose which one you work in from the organization switcher at the top of the sidebar. It shows the name of the current organization.

1. Select the organization name at the top of the sidebar.
2. Under Organizations, select the organization you want. A check mark shows the current one.

The dashboard of that organization opens. Modulix remembers your choice in this browser for your next visit.

Switching between organizations.

Everything you see depends on the organization you are in: its modules, its menu, your roles in it and its data. Your personal preferences (language, time zone, notification choices) are also kept per organization.

Tips

• Bookmark the sign-in page. If you open a link to a page while signed out, Modulix brings you back to that page after you sign in.
• Use a password manager: the sign-in, sign-up, invitation and reset pages work with your browser's password suggestions.